Contact

Start the right conversation with the right team.

Use this page for business enquiries, partnerships, investor conversations, operational routing, and legal contact details.

Primary contact routes

Choose the path that best matches the purpose of the conversation.

General enquiries

hello@ultratrading.co.zw Use this channel for group-level enquiries, introductions, and commercial questions.

Use this contact route

Partnerships

partnerships@ultratrading.co.zw Reach out for strategic alliances, co-delivery, and investment conversations.

Use this contact route

Operations desk

+263 242 000 000 Business-hours support for urgent delivery, operational, and coordination issues.

Use this contact route

Partnerships

Partnership and delivery requests

To keep routing efficient, include the business problem, timeline, delivery expectations, and whether you are looking for one company or the broader group.

Recommended request format

  • - Your organisation and primary contact
  • - The business outcome you are targeting
  • - Delivery timeline and constraints
  • - Whether the work is advisory, operational, or product-focused

Support escalation routes

If the need is operational rather than commercial, start here.

Implementation support

Help for onboarding, rollout planning, and production readiness. Monday to Friday, 08:00 to 17:00 CAT

Contact support

Client success

Guidance for adoption, optimisation, and service continuity. Monday to Friday, 08:00 to 17:00 CAT

Contact support

Documentation access

Request technical references, onboarding materials, and operational guides. Self-service plus support follow-up

Contact support

Still not sure where the request belongs?

Start with the general enquiries channel and include enough context for routing.